Customer-Care Support
- Customer email responses
- Chat support
- Order-status questions
- Customer follow-ups
- Returns and refund coordination
- Complaint documentation
- Review responses
- Frequently asked question responses
Virtual Assistant
Reliable Virtual Support for Your Growing Business
Dependable behind-the-scenes support to help you stay organized, serve customers, and manage important daily responsibilities.
Service Areas
Support Where Your Business Needs It Most
Choose from customer care, e-commerce, content, and administrative support.
E-Commerce Support
- Shopify product uploads
- Product-description assistance
- Order tracking
- Inventory updates
- Product-page updates
- Collection organization
- Customer communication
- Basic online-store maintenance
Content and Social Support
- Social-media scheduling
- Caption preparation
- Canva graphics
- Branded social posts
- Newsletter preparation
- Content organization
- Comment and message monitoring
Administrative Support
- Email and inbox organization
- Calendar and appointment management
- Data entry
- Online research
- Document creation and formatting
- Lead-list building
- CRM updates
- Spreadsheet and file organization
Monthly Support
Monthly Virtual Assistant Services
Prepaid monthly options with clear hours and service areas. Website-design pricing remains separate.
Essential Support
$350 per month
For entrepreneurs who need help managing essential monthly tasks.
- Up to 10 hours of support per month
- Choose up to two service areas
- Email and inbox organization
- Calendar assistance
- Data entry and online research
- Document creation and formatting
- Two-to-three-business-day standard turnaround
Business Support
$650 per month
For growing businesses that need consistent assistance throughout the month.
- Up to 20 hours of support per month
- Choose up to four service areas
- Customer email and chat support
- Order tracking and follow-ups
- Shopify product updates
- Social-media scheduling
- Canva graphics
- Website content updates
- Weekly progress report
- One-to-two-business-day standard turnaround
Premium Business Support
$1,200 per month
For established businesses that need more consistent operational support.
- Up to 40 hours of support per month
- Choose up to six service areas
- Administrative and customer-care support
- E-commerce assistance
- Order, return, and refund coordination
- Social-media and content assistance
- Lead-list building and CRM updates
- Website content management
- Email-campaign assistance
- Weekly virtual check-in
- Priority turnaround
Monthly Service Details
- Monthly services are prepaid.
- Each monthly plan has a defined number of hours and is not unlimited.
- Work is completed during regular business hours.
- Additional approved work is billed at $35 per hour.
- Unused hours do not roll over.
- Clients must provide complete instructions and necessary account access.
- Secure password-sharing methods should be used whenever possible.
- Phone answering, bookkeeping, paid advertising, advanced web development, and daily on-call availability are not included unless stated in a written agreement.
- A signed service agreement and payment are required before work begins.
Contact
Request a Service
Tell me about your business and the support you need. I review every request personally and will respond with the appropriate next steps.
Location
North Carolina, United States
Hours
Monday–Friday, during regular business hours