Terms and Conditions

This website and its content are provided for general information about the agency's services. Content may be updated at any time without notice. The information on this website is not intended to be legal, financial, tax, or professional advice.

You may browse the website, submit an inquiry through the contact form, or book a discovery call. You agree not to misuse the website, interfere with its operation, or attempt to access systems you are not authorized to use.

Pricing shown on this website indicates starting points and package options. The final scope, deliverables, timeline, revision rounds, payment schedule, and terms for your project are defined in a written proposal and agreement before work begins.

Booking a discovery call or submitting an inquiry does not create a binding agreement. A project engagement begins only when both parties sign a written agreement and any required deposit is received.

The agency brand, logo, website content, portfolio examples, and original concepts displayed on this website are owned by Jameelah Jean LLC unless otherwise noted.

Ownership of completed client deliverables transfers to the client as set out in the project agreement. Until payment is completed and ownership transfers, the agency retains the rights to work product created for the project.

Payment terms are specified in each project agreement. Deposits are generally non-refundable once work has begun, unless the agreement states otherwise. Refund and cancellation terms are handled on a per-project basis as described in the signed agreement.

The agency is not liable for indirect, incidental, consequential, or punitive losses arising from use of this website or reliance on its content. The agency's total liability for any claim related to a project engagement is limited to the amount paid by the client for the services giving rise to the claim, unless the project agreement states otherwise.

This website uses third-party services for hosting, form handling, appointment scheduling, and email delivery. These services have their own terms and privacy practices. The agency is not responsible for the availability, security, or practices of third-party platforms beyond what is reasonably within its control.

These terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles. The agency may update these terms at any time. Continued use of the website after changes are posted means you accept the updated terms.

Questions about these terms can be sent to hello@jameelahjean.com.